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Strings FAQ

Packaging

Why did Martin decide to change their packaging?

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Why did Martin decide to change their packaging?

We are always looking for ways to improve our products and how we deliver them to our customers. Dave Doll explains the new packaging in his pro tip series. The new “flow wrap” packaging with nitrogen flush better protects the metal strings from environmental concerns during the shipping process.

What is “flow wrap?”

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What is “flow wrap?”

“Flow wrap” has become common in food packaging - candy bars and breakfast toaster pastries - as well as other consumer products –baseball trading cards. The material we use has several layers that work together to form an air tight barrier that keeps moisture out.  During the packaging process the multi-layer wrap material “flows” around the strings to make the pouch. We use a nitrogen purge system to replace the oxygen with nitrogen.  The strings are then sealed up in the “flow wrap” to bring freshness to your playing.

Why did you move from the box to flow wrap?

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Why did you move from the box to flow wrap?

Our flow wrap packaging includes a barrier film to protect the strings from oxygen and moisture while the strings remain in the packaging. We also use a nitrogen flush process during the packaging of the strings to reduce oxygen inside the sealed package.

Why is a barrier film so important in string packaging?

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Why is a barrier film so important in string packaging?

Metals commonly used in guitar string manufacturing react with oxygen to form metal oxide, known as corrosion/rust. The corrosion adds mass to the string, changes the vibration pattern, weakens the metal, and generally leads to a quick loss of tone. The barrier film prevents oxygen and moisture from entering the packaging.

Why do you use nitrogen in the packaging process?

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Why do you use nitrogen in the packaging process?

The nitrogen flush process replaces naturally occurring oxygen with nitrogen in the package. The nitrogen does not react with the metals, increasing the shelf life of the packaged strings. Nitrogen is a colorless and odorless gas and exists in the air that we breathe. It is nonflammable and it will not support combustion. Nitrogen in commonly used for modified atmosphere packaging of foods, medical supplies, and electronic parts.

How much longer will the strings last in flow wrap compared to the box?

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How much longer will the strings last in flow wrap compared to the box?

We recommend no more than a 3 to 5 year shelf life once they leave our factory.

Is the flow wrap environmentally friendly? 

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Is the flow wrap environmentally friendly? 

The flow wrap material is classified as Recycle #5 and is being accepted into more community recycling programs every year. The material is becoming more common in food and other consumer products packaging.

Are the envelopes recyclable?

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Are the envelopes recyclable?

Yes. In the near future we will also be sourcing recycled paper for the envelopes.

Why did you move from 2 strings per envelope to 1 string per envelope?

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Why did you move from 2 strings per envelope to 1 string per envelope?

Quite simply, our customers have been asking for this change for quite some time. We agree that it makes for the absolute best string changing experience available at this time.

How long have you been developing the new packaging?

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How long have you been developing the new packaging?

Our engineers worked on string packaging improvements for the past two years.

Will Martin raise their pricing due to the new packaging? 

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Will Martin raise their pricing due to the new packaging? 

At this time we will not be increasing our prices in relation to the new packaging.

Why did Martin decide to redesign the art on all of the packages? 

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Why did Martin decide to redesign the art on all of the packages? 

While all of our product artwork was fine on its own, the art had become inconsistent for the brand as a whole over the years. With the redesign of the art for the product families, all of our products are now consistent across the brand.

What do the colors mean? Martin’s packaging used to have color designations for gauge.

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What do the colors mean? Martin’s packaging used to have color designations for gauge.

We still have color designations for gauge in the upper left hand corner of every package. The flag in the upper corner also includes the printed gauge. Red still indicates light, blue medium, etc., just as they always did. The color of the large center circle now indicates the product family. All SP Acoustic strings will have a large blue circle, all SP Lifespans will have a large red circle, all Marquis will have a large green circle, etc. view all products here.

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